★DAMAGES & RETURNS
★DAMAGES & RETURNS
Inspect your merchandise upon receiving!! We have a 3 day policy to contact us if product is faulty, or damaged. We will "not" assume responsibility of any faulty product, after 3 days of receiving your merchandise.
★RETURNS : If you are not completely satisfied with your purchase, contact us within 3 days of receiving your item and we will instruct you on the best handling method. Keep all packaging material. Shipping charges are the responsibility of the customer, and non-refundable. Item refund will be completed when returned to us in its ORIGINAL condition to original payment method.
★A minimum $15 and up to $30 Restocking fee will be applied for any and all returns.
★ALL Returns must be authorized.
Send returns to:
Old Farmhouse Primitives
35 Vernon Street
Auburn, Maine, 04210
★DAMAGES : Items are insured for up to $100 only, through FEDEX, & UPS, and USPS, unless you add additional insurance coverage with Route at check out.
If item arrives damaged, please keep all packaging, and product. Contact us within 3 days of delivery. Take as many pictures as possible, damage to box, inside contents, packaging, and damage of product.
★Bedding is not returnable
★Holiday and Seasonal Merchandise is not returnable
★Sale Merchandise is not returnable
★Old Farmhouse Primitives is not responsible For lost or stolen packages.
★Old Farmhouse Primitives is not responsible for damages due to weather conditions.
Sometimes delays occur in shipping. If this is the case, Old Farmhouse Primitives is not responsible for any delays of the shipping carrier. We offer a flat rate shipping of $9.95, and PACKAGES ARE ONLY INSURED FOR UP TO $100 unless you add extra insurance at check out on the website. If a package is not delivered, a claim can be filed with the carrier. NO REFUNDS are processed until claims are completed.